Terms and Conditions

This agreement describes the Terms and Conditions of the services provided by LF FLORA MEXICO S. de R.L. de C.V. (“Capital Flores SAS de CV”) within the website https://www.lolaflora.com.mx/ or (the “Site”), and a mobile application (the “Mobile Application” and together with the Site, the “Platform”) for the acquisition by third parties, individuals and/or legal entities (the “Users”) of different floral arrangements, stuffed animals, candies, toys, food, drinks, chocolates and other products (the “Products”) through the Capital Flores SAS de CV Platform.

By using the services and the Platform, Users acknowledge and agree that the following Terms and Conditions are mandatory and binding. Likewise, they accept and acknowledge the responsibilities arising from this agreement.

Therefore, by accepting the Terms and Conditions, Users acknowledge that this agreement will govern the contractual relationship between the parties, the responsibilities, and any other legal consequence that may arise from this agreement, between the Users and Capital Flores SAS de CV.

Users, in order to use the services and the Platform, must read and accept the Terms and Conditions, otherwise, they must refrain from using the Platform and the services.

User Capacity

To use the Platform and the services, Users must have the legal capacity to contract. Persons who do not have the legal capacity to bind themselves, minors and those Users who have been suspended or disqualified by Capital Flores SAS de CV may not use the Platform and the services.

In the event that the Users are individuals, they acknowledge and accept that in accordance with the laws of the country in which they use the services and the Platform, they have sufficient legal capacity to bind themselves in the terms of this agreement.

In the event that the Users are legal entities, the persons who carry out the registration must have the legal authority to bind themselves, and therefore, the persons who carry out the registration on behalf of the legal entities acknowledge and accept that the legal entity Users have the capacity, knowledge, experience, infrastructure, permits, licenses, authorizations, elements and their own personnel, which allow them to bind themselves in accordance with the Terms and Conditions.

I. Registration

Users must fill out the registration with their personal or corporate information, which must be true, current, accurate and complete. Users are responsible for false, outdated, inaccurate or incomplete information before, as the case may be, Capital Flores SAS de CV, the third parties that exhibit and market their Products through the Platform (“Third Parties”), the suppliers subcontracted by Capital Flores SAS de CV for the preparation and distribution of floral arrangements and other Products (“Suppliers”), or any other entity or person to whom damage may be caused by the Users having provided information of this nature.

Once registered, Capital Flores SAS de CV will provide its Users with an account number and a password that will allow them to access the Platform. The use of said data is the responsibility of the Users, and they must take care of and protect it.

The account number and password are non-transferable and may only be used by those persons who have registered on the Platform in accordance with the provisions of the preceding paragraph. Obtaining the account number and password makes the Users responsible for their use, as they are unique and personal, and therefore only registered Users may have access to the Platform.

Users agree to use their password and account number in accordance with the law, morality and good customs. In the event that Users use the password and account number in contravention of the foregoing, they will be responsible for their misuse.

By accepting these Terms and Conditions, Users accept and acknowledge that Capital Flores SAS de CV is not responsible for the registration information that Third Parties and Suppliers enter on the Platform and agree to hold Capital Flores SAS de CV harmless from any claim that may be made by Users regarding the information provided by said Third Parties or Suppliers.

II. Capital Flores SAS de CV's Right to Cancel Registrations

Capital Flores SAS de CV will be entitled at any time to prohibit, cancel and/or remove the registration of Users who do not comply with the provisions of section II. above.

Likewise, the registration of Users who are caught carrying out any of the conduct described in section XIII or who acquire the Products qualified as “prohibited” in this document will be canceled, without prejudice to any civil or criminal actions they may incur.

On the other hand, Capital Flores SAS de CV may, at its sole discretion, cancel the registrations of Users who do not comply with the provisions of these Terms and Conditions.

Notwithstanding the foregoing, and in accordance with the provisions of these Terms and Conditions, Capital Flores SAS de CV reserves the right to terminate Users at any time.

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